Privacy Policy - DELA FRESH FOODS

Introduction

DELA FRESH FOODS (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data through our website, services, and interactions with you. By accessing or using our platform, you agree to the terms outlined below.

1. Information We Collect

We collect personal data to provide and improve our services. This includes:

Personal Data: Full name, email address, phone number, billing/shipping addresses, and payment details (e.g., credit card numbers, expiration dates).
Usage Data: IP addresses, browser type, device information, and activity logs (e.g., pages visited, time spent on the site).
Cookies and Tracking: Cookies and similar technologies to enhance user experience, track preferences, and analyze site performance1 3 4.
Third-Party Data: Information shared by payment processors, analytics tools (e.g., Google Analytics), or social media platforms1 4.

2. How We Use Your Information

Your data is used for:

Order Processing: Fulfilling purchases, managing subscriptions, and sending order confirmations.
Account Management: Creating and maintaining user accounts.
Marketing: Sending newsletters, promotions, or personalized content (with consent).
Analytics: Improving site functionality and user experience via third-party tools like Google Analytics1 4.
Legal Compliance: Responding to subpoenas, court orders, or lawful requests1 3.

3. Data Sharing and Third Parties

We share data with:

Payment Processors: Third-party services (e.g., Stripe, PayPal) to process transactions.
Service Providers: Logistics partners, email marketing tools, and analytics platforms.
Legal Authorities: Law enforcement or courts if required by law1 3.
We do not sell personal data unless explicitly stated in this policy.

4. Cookies and Tracking

We use cookies to:

Enhance User Experience: Track preferences and session data.
Analyze Behavior: Monitor site performance and optimize content.
Users can opt out via browser settings or our cookie consent banner1 3.

5. Data Security

We implement robust security measures, including:

Encryption: Protecting sensitive data during transmission.
Access Controls: Limiting internal access to authorized personnel.
Regular Audits: Ensuring compliance with industry standards3 4.

6. User Rights

Under applicable laws (e.g., GDPR, CCPA), you have the right to:

Access: Request copies of your data.
Modify: Update or correct inaccuracies.
Delete: Erase personal data (except where legally required to retain it).
Opt Out: Refuse data sharing or marketing communications.
To exercise these rights, contact us at [email protected]

7. Children’s Privacy

We do not intentionally collect data from minors under 13. If a parent/guardian believes we have collected a child’s data, contact us immediately to request deletion1 3.

8. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined above or as required by law3 4.

9. International Data Transfers

If data is transferred outside your region, we ensure compliance with safeguards like Standard Contractual Clauses (SCCs) or adequacy decisions under GDPR3 4.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted here, and users will be notified via email or site alerts2 3.

11. Contact Us

For privacy-related inquiries, email [email protected] or write to:
DELA FRESH FOODS

[email protected]

0771206090